DameHora.com
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Customers

Customer records with history, notes and no duplicates

Every customer has a record with phone, email, notes and visit history. If someone appears twice, DameHora spots it and lets you merge the records without losing anything.

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Welcome offer: 9,95 € a month for your first 2 months if you subscribe during the trial. Until November 15.

Customers. Customer records with appointment history, notes and duplicate detection so the same person is never there twice.
This is how it looks in DameHora, with a test business's data.

How it works

  1. A record when they book

    Online bookings create or reuse the customer's record automatically.

  2. Notes at hand

    Allergies, preferences or what you agreed last time, visible when you open the appointment.

  3. No duplicates

    It flags repeated records and merges them with their whole history.

A real case

“The usual, please”

Carmen calls and asks for the same as last time. You open her record and see her last visit, six weeks ago with Maribel, and a note with what you used and what is worth remembering. DameHora has also noticed Carmen was in twice, once from an online booking with another email, and you merge the records without losing a single visit.

You serve clients as if you remembered everything.

Paper record cards versus records in DameHora

  • What they had last time

    Without DameHoraYou search the card box or rely on your memory.

    With DameHoraYou open the appointment and see when they came, with whom and which services they had.

  • Allergies and warnings

    Without DameHoraWritten on the back of a card that is not always to hand.

    With DameHoraThe diary shows there are notes and you read them when you open the appointment.

  • The same person twice

    Without DameHoraTwo cards with the name spelt differently and half the history on each.

    With DameHoraIt flags the possible duplicate and merges both records without losing a single visit.

  • Details for the invoice

    Without DameHoraYou ask for their tax ID every time and copy it out by hand.

    With DameHoraTheir tax details stay on the record and fill in by themselves when you invoice them.

  • An unpaid visit

    Without DameHoraA note in the till that nobody remembers.

    With DameHoraWhen you take their payment, DameHora tells you they have another visit still to pay.

What you gain

For your sector

Frequently asked questions

Who can see customer data?

Only the people in your team with permission. Each business sees only its own customers.

Can I export or delete a customer's data?

Yes. Access and deletion requests are handled under the GDPR, with DameHora's help.

Can I create records by hand?

Yes, and they are also created automatically with each online booking.

Can the client see the notes?

No. Notes are internal to the business.

What if a customer books online with a different email?

DameHora looks for their record first by phone number and then by email. If a new record still appears, it flags the possible duplicate so you can merge them.

Does it keep the details for invoicing them?

Yes. The record keeps their tax ID, legal name and address, and they are used when Bilteo issues the invoice.

More features

The app you use now costs you too much. And you know it, and so do we!

At 9,95 € a month, with 3 professionals included and better features, you can save a lot of money, don't you think?

Try it free nowQuestions? Write to us