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Absences and disruptions

Sick days, delays and closures at your business, without losing appointments

When someone falls ill or something breaks, DameHora shows you which appointments are affected and suggests who can take them or when to move them. Nothing moves on its own. You decide with each customer.

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Absences and disruptions. If a professional falls ill or the location closes, you see which appointments are affected and rebook them with suggestions.
This is how it looks in DameHora, with a test business's data.

How it works

  1. Record the absence

    A sick day, a delay or a location closure, in two taps.

  2. See what is affected

    An incident opens with every affected appointment and each customer's contact.

  3. Rebook with suggestions

    It suggests free professionals and possible times. You confirm and the customer is told.

A real case

Laura calls in sick at 8:00

She has nine appointments today. You mark her absence and an incident opens with all nine, each client's phone number and proposals. Aina is free at the same time for four of them, and the other five can be moved to another day. You call, confirm each change and it is noted who you have told. Before opening, the day is rearranged.

Nobody turns up to find no one to see them.

Sick leave with a notebook versus sick leave with DameHora

  • Which appointments fall through

    Without DameHoraYou go page by page through that person's appointments for today and tomorrow.

    With DameHoraWhen you mark the absence, the incident gathers them all with each customer's phone number.

  • Who takes them

    Without DameHoraYou eyeball each colleague's free slots, one appointment at a time.

    With DameHoraIt suggests who is free at the same time and which other times fit.

  • Who you have told

    Without DameHoraYou phone and jot down on paper who you have told and who you have not.

    With DameHoraEach appointment shows whether you have contacted the customer, and the whole team sees it.

  • An afternoon breakdown

    Without DameHoraYou cancel the whole day just in case, or an appointment slips through.

    With DameHoraA closure by the hour marks only the appointments in those hours.

  • Online booking that day

    Without DameHoraIt keeps offering slots for someone who is not in, and somebody books them.

    With DameHoraIt stops offering their slots as soon as you mark the absence.

What you gain

For your sector

Frequently asked questions

Are appointments cancelled automatically?

No. A person decides each appointment. The system only detects, sorts and suggests.

What if the closure is only in the afternoon?

Only the appointments in that window are flagged. The rest of the day stays as it is.

What happens to online booking that day?

It stops offering the absent person's slots, so nobody books an appointment that can't be served.

Is there a record of what was done?

Yes. Each incident keeps which appointments were moved, who was told and who did it.

What if the absence lasts several days?

The incident gathers the appointments for all those days. You deal with them in batches and it stays open until none is left to decide.

More features

The app you use now costs you too much. And you know it, and so do we!

At 9,95 € a month, with 3 professionals included and better features, you can save a lot of money, don't you think?

Try it free nowQuestions? Write to us